Frequently Asked Questions

All important information regarding products, installation, materials, maintenance, and ordering Rustik Kamen in one place.
If you don’t find the answer you’re looking for, feel free to contact us — our team will be happy to assist you with selection and project implementation.

General Information About Rustik Kamen

Rustik Kamen specializes in the production of decorative stone, decorative brick, decorative flooring, and accessories for interiors and exteriors. In addition to our own production, we also offer models of natural stone and natural brick.

Rustik Kamen offers products for interior and exterior design, including:

• decorative stone
• decorative thin brick (slip brick)
• natural stone
• natural thin brick
• flooring
• stair treads
• pool copings
• wall caps and pier caps
• accessories and finishing elements
• installation material systems: flexible adhesive, grout, impregnation, and protective coatings

Products are intended for private and commercial projects and application in various styles of architecture and interior design.

Decorative stone is manufactured based on natural stone structures, allowing for lighter weight, easier installation, and greater application flexibility. Natural stone comes from natural quarries, and every piece has a unique texture and character.

Decorative stone is lighter than natural stone, easier to install and maintain, and offers a wide selection of textures and styles. It is suitable for various types of projects, from private residences to larger commercial and hospitality facilities.

Decorative stone can be used in interiors and exteriors — on walls in living rooms, hallways, bathrooms, fireplaces, facades, fences, terraces, and other architectural surfaces.

Yes. All decorative stone models are suitable for outdoor use and, with proper installation, are resistant to weather conditions, moisture, and freezing.

Yes. Decorative stone intended for outdoor use is resistant to freezing, moisture, and various weather conditions with proper substrate preparation and quality installation. For additional protection and longevity, the use of appropriate impregnation coatings is recommended on surfaces exposed to higher amounts of moisture and dirt.

No. The pigments and finishing are adapted for long-term use and outdoor conditions, with minimal changes over time.

No. Decorative stone is non-combustible and can be used around fireplaces and other heat sources, provided recommended safety distances are observed.

Weight and thickness depend on the model. Most models have a thickness of approximately 1.5 to 5 cm. Exact technical specifications depend on the model and are available on individual product pages.

The choice of stone depends on the style of the space, the method of application, the type of surface, and the desired visual impression. When choosing, it is important to consider whether it is for an interior or exterior, a modern or rustic style, and whether you want a more pronounced structure or a subtler surface appearance. In the Rustik Kamen showroom, you can compare models, textures, and colors in person and receive professional advice on material selection.

The choice of stone for a facade depends on the building’s architecture, the desired look, and the application method. For facade surfaces, models resistant to outdoor conditions, moisture, and freezing are most commonly used. Rustik Kamen offers various models of decorative and natural stone adapted to modern and classic facade projects.

Yes. Minor variations in shades, textures, and surface structure are an inherent part of the appearance of stone and brick cladding and contribute to a more natural and authentic feel of the space.

Natural Stone and Natural Brick

Yes. Along with our own production of decorative stone, decorative brick, and flooring, Rustik Kamen also offers natural stone models for interiors and exteriors.

Natural stone is used for various architectural and decorative applications, including facades, wall cladding, gardens, terraces, fences, floor surfaces, and other outdoor and indoor spaces.

Yes. Rustik Kamen also offers natural thin brick models for indoor and outdoor spaces.

Decorative brick is made from lightweight concrete, allowing for lighter weight, easier installation, and greater application flexibility. Natural brick retains the authentic look, structure, and character of traditionally fired brick.

Yes. Natural brick can also be used in outdoor spaces with proper substrate preparation and quality installation.

For regular maintenance, cleaning with a soft brush and mild agents without aggressive chemicals is recommended. Maintenance depends on the type of material and application method, and for additional protection, the use of appropriate impregnation coatings is recommended.

Installation and Assembly

Yes, with appropriate substrate preparation and verification of the surface’s load-bearing capacity.

Installation is possible with basic experience and quality preparation, but it is recommended to hire professional contractors to ensure a high-quality and long-lasting result.

Yes. Rustik Kamen offers professional installation services through experienced contractors.

Depending on the model and project complexity, approximately 10 to 20 m² can be installed per day.

The substrate must be firm, clean, dry, and properly prepared for the adhesion of stone cladding.

Yes. Decorative stone can be used around fireplaces provided safety recommendations and distances from open flames are observed.

Yes. Stone is often used in bathrooms and kitchens, especially as decorative wall cladding.

Yes. Most models are suitable for facade systems with proper substrate preparation and the appropriate installation system.

For the installation of stone and brick cladding, the use of high-quality flexible adhesive intended for such materials is recommended.

Rustik Kamen offers:

  • Rustik SC flexible adhesive for installing stone and brick cladding
  • Rustik SG grout
  • Rustik Seal impregnation for surface protection

For certain types of projects and installation systems, the proven Rofix StoneEtics system is also recommended. Proper selection of installation materials ensures durability, adhesion, and an aesthetically harmonious finished surface appearance.

Yes. Decorative stone can be installed on thermal facade systems with proper substrate preparation and the application of appropriate installation systems and materials.

For these types of projects, the use of proven installation systems, such as the Rofix StoneEtics system, is recommended, along with appropriate adhesives and materials adapted to the type of substrate and cladding.

To ensure the longevity and safety of the system, it is recommended to consult with a professional before starting the work.

The amount of material required depends on the surface area, model, and installation method. For a more precise calculation, it is recommended to provide surface dimensions or project documentation so that an appropriate material quantity estimate can be prepared.

Installation Materials

Yes. Rustik Kamen offers Rustik SC flexible adhesive designed for the installation of stone and brick cladding.

For grouting stone and brick cladding, a high-quality grout adapted to the type of material and installation system is recommended. Rustik SG grout is available from Rustik Kamen, designed to achieve a durable, functional, and aesthetically harmonious finished surface appearance.

Impregnation is recommended for surfaces exposed to moisture, dirt, or intensive use.

Rustik Seal is a protective impregnation designed for additional protection of stone and brick surfaces against moisture, staining, and external influences. It is applied as a final protective layer to preserve the appearance and longevity of the surface.

Consumption depends on the stone model, substrate, and installation method, and is approximately 7 to 10 m² per 25 kg bag of adhesive.

Maintenance and Protection

Cleaning with a soft brush and mild agents without aggressive chemicals or high-pressure washers is recommended.

Efflorescence is most commonly removed with a mild solution of water and vinegar after first removing the source of moisture.

Yes. For additional protection, impregnation coatings adapted for stone surfaces can be used.
Yes. Special anti-graffiti protective coatings can be used after consulting on product compatibility.
Minor damage can be repaired with appropriate repair and protective products.

Showroom, Ordering, and Payment

The Rustik Kamen showroom is located in Zagreb at Oreškovićeva 1A. In over 500 m² of exhibition space, you can view models of decorative and natural stone, brick, flooring, and accessories in person.
Yes. In the showroom, you can compare models, textures, and colors and receive professional advice for your project.
Yes. Our team assists in choosing the model, texture, and installation system in accordance with the project and the style of the space.
For information on sample availability and material presentation options, it is recommended to contact the Rustik Kamen showroom or sales team.
Orders can be placed in the showroom, via email, or by phone, subject to prior confirmation of availability and delivery deadlines.

The payment terms are:
• 60% advance payment as order confirmation
• 40% before delivery or installation

Payment is possible via bank transfer or online banking.
The delivery time depends on the type of product, quantity, and production dynamics. Exact information is available during the preparation of the quote and order confirmation.
Yes. We organize product delivery according to the agreement and project location.
Technical instructions and installation recommendations are available on the website or upon request via contact.
You can contact us by phone, email, or via the form on the website.

CERTIFIED PRODUCTION

The products we supply comply with national and international regulations and standards.

Certificates
EU IGH CE Certificate